Case Study

Smart Panda Labs Email Campaigns

Increase subscribers and engagement for your nonprofit content with this formula from e-commerce clients

The measurable results

Metric

Before

After

Email Open Rates

8%

+15%


New Subscribers

0

57,600

Across campaigns

Note

OPI Nail Lacquer campaign


User Engagement

+6%

+11%

Health & retail campaigns

Proven email growth strategies, tested with health & e-commerce clients.

Notable Clients

  • MIT: Educational institution email campaigns

  • Florida Hospital: Healthcare communication design

  • OPI: Retail email campaign that generated 57.6K new subscribers


How This Applies to Your Nonprofit

Grow your list and send engagement-focused designs

  • Proven email expertise = Not just UX design—specific email campaign experience with tracked metrics

  • List growth strategies = The tactics that grew a retail list by 57.6K subscribers apply to growing your donor base

  • Healthcare experience = If you're a health-focused nonprofit, I understand your compliance and communication needs

  • Education sector work = MIT experience translates to education nonprofits

  • Engagement-focused design = Every email designed to drive action, whether that's a click, signup, or donation

Steal the same formula for engagement and list growth methods used by OPI, Florida Hospital and MIT.

The Project

As Senior UX Designer at Smart Panda Labs, I defined customer experiences for responsive web and mobile email campaigns across health and retail sectors. This included branded content for clients like MIT and Florida Hospital.


The Challenge

  • Diverse client needs across healthcare and retail industries

  • Need for mobile-responsive designs before mobile-first was standard

  • Measuring success through engagement metrics, not just aesthetics

  • Growing subscriber lists while maintaining engagement quality


The Solution

  • Data-informed design: Used analytics to guide design decisions, not just creative instinct

  • User-centered content: Partnered with researchers and writers to develop content that resonated

  • Responsive email design: Early adoption of mobile-first principles

  • Cross-industry adaptability: Tailored approaches for healthcare compliance vs. retail conversion

Book an Appointment or email me

If you're interested in working with me, complete the form with a few details about your project. I'll review your message and get back to you within 24 hours.

Prefer Email?

Average response time: Within 24 hours on weekdays

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